DO YOU HAVE fallen arches or a high instep?

do you have bunions, hammer toes, or any other foot deformities?

do you have painful OR SWOLLEN feet?

do you have diabetes?

are you wearing custom orthotics?

Did You Know

Supportive footwear plays a key role in keeping people mobile and pain-free. However, just wearing ‘sensible’ shoes is sometimes not enough for people with certain foot conditions, medical conditions, or custom orthotics wearers.

Orthopaedic shoes are specifically designed to support or accommodate the mechanics and structure of the foot, ankle and leg. In contrast to everyday footwear, they have a number of medically beneficial features and functions that have been shown to help people with diabetes, flat feet, and foot deformities such as bunions and hammertoes.

While many manufacturers call their footwear ‘orthopaedic’, there is actually a set of criteria that needs to be met in order to be recognized by extended health benefit providers as orthopaedic or diabetic shoes.

At Urban Soles, we work with two of the three off-the-shelf/stock orthopaedic/diabetic shoe brands that are recognized by EHC plans in Canada: Anodyne and Apex. We offer off-the-shelf/stock orthopaedic and diabetic shoes as well as shoe modifications and can provide you with insurance documentation (if applicable).

Our stock orthopaedic/diabetic shoes range from $185-$270 and include a professional fitting by a chiropractor.

Your extended health benefit plan may cover stock orthopaedic or diabetic shoes as well as shoe modifications. If you intend to claim your footwear, make sure to check your insurance coverage before making an appointment. The following are questions you may want to ask your insurer in order to determine your coverage:

  • Does your plan cover OFF-THE-SHELF or STOCK orthopaedic shoes?
  • Does your plan cover internal/external shoe modifications (and the shoes )?
  • Is a pre-approval required?
  • Is a prescription required? Will the prescription expire after a certain time?
  • Which healthcare providers can prescribe orthopaedic shoes under my plan?
  • Can chiropractors dispense orthopaedic shoes under my plan? 
  • Coverage details:
  • $ or %
  • # of pairs
  • annual limit
  • when was your last claim?
  • renewal (1 year, 2 years, other)
  • What paperwork do I need to submit my claim?

Please note that you do not need a prescription to be fitted with stock orthopaedic shoes; however, most extended health benefit providers require a prescription for reimbursement. You will also need a prescription for your orthopaedic/diabetic shoes to be tax-exempt.

Insurance-Based Process

01


sizing

02


insurance pre-approval

03


ordering

04


dispension

If you are paying out of pocket, no insurance pre-approval will be required (step #2), and your shoes will be ordered (step #3) on your first visit (full payment is due at this time).  

Orthopaedic & Diabetic Shoe Fitting

your path to healthy and happy feet



Sizing

During your initial visit, measurements (manual, digital, and visual) will be taken to determine your correct shoe size, foot shape, and arch height. Other pertinent factors that may influence your shoe selection, such as foot deformities and medical conditions affecting the lower extremities will be noted as well. 

In consultation with you, we select the appropriate stock footwear and required modifications (if applicable) and provide you with an estimate for your insurance. 


Ordering

Once your footwear selection has been approved by your insurance, your shoes (and/or applicable modifications) will be ordered, and full payment is due at this time. Our off-the-shelf/stock orthopaedic & diabetic shoes range from $185-$270 and include a professional fitting.

Once we receive your shoes, we will schedule you for a fitting appointment (subsequent visit).


Dispension

During your subsequent visit, you will be fitted with your new shoes to ensure proper fit and performance.

If you intend to submit a claim to your extended health benefits provider, you will be provided with a clinic receipt and insurance letter at this time.

Please wear the socks that you are planning on wearing with your new shoes and bring your custom orthotics (if applicable) with you.

Featured Orthopaedic & Diabetic Spring / Summer Footwear

REPRESENTING THE HIGHEST STANDARDS IN oRTHOPAEDIC sHOE mANUFACTURING

Men’s PERFORMANCE ATHLETIC SNEAKER

Designed by footwear experts using the highest-quality materials and craftmanship, this shoe features enhanced performance. The traction-orientated, lightweight design makes it perfect for day-to-day wear; the breathable, open mesh upper supports cooling and moisture transfer. The sneaker features a ‘slip-on’ style construction for ease of donning and doffing.

Available in 2 colours

3 widths 

Sizes 7-13 (half sizes available), 14

men’s boat shoe

The Men’s Boat Shoe combines innovative materials and technologies to deliver comfort, stability, and support in a handsome design that adds a dash of style to any look.

Available in 2 colours

3 widths 

Sizes 7-13 (half sizes available), 14

MEN’S BOLT KNIT

This line of athletic footwear features lightweight breathable knit upper, padded tongue & collar, and EVA midsole, and is constructed with the most advanced technological features that represent the highest standards in fit-manufacturing, performance and comfort. Bungee-style shoelaces allow for tie-less entry.

Available in 3 colours

3 widths 

Sizes 7-13 (half sizes available), 14, 15

women’s performance athletic sneaker

Look & Feel Great With Every Step – The Performance Athletic Sneaker is equally comfortable and stylish. The traction-orientated, lightweight design makes it perfect for day-to-day wear; the breathable and lightly stretchable open mesh upper supports cooling and moisture transfer and accommodates a variety of foot types. The sneaker features a ‘slip-on’ style construction for ease of donning and doffing.

Available in 2 colours

3 widths 

Sizes 6-11 (half sizes available), 12

women’s boat shoe sydney

Soft, light and beautiful, this feminine boat shoe is the lightest fashion-forward therapeutic shoe ever made. They’re great for perfect feet. Awesome for feet that hurt. Built to the highest standards that support and protect diabetic feet.

3 widths 

Sizes 5-11 (half sizes available), 12, 13

women’s breeze knit

This line of athletic shoes features lightweight breathable knit upper, padded tongue & collar, and EVA midsole for comfort and style. Designed to provide superior comfort, support and protection. Bungee-style shoelaces allow for tie-less entry.

Available in 3 colours

3 widths 

Sizes 5-11 (half sizes available), 12

  

Men’s strap loafer lexington

Experience maximum comfort and protection in this classic dress loafer that is also adjustable. Fully functional vamp (front part of the shoe) opening for easy foot insertion. Made from full-grain leather upper and features a soft, moisture-wicking lining with non-exposed seams that helps keep feet comfortable, dry and safe from irritation.

Available in brown and black

3 widths 

Sizes 7-13 (half sizes available), 14

Women’s Canvas sneaker ellen

Light, fashion-forward canvas athletic sneakers for every occasion. Designed to provide maximum comfort and protection. The slip-resistant soles made from injected EVA ensure the shoes deliver the necessary safety without the added weight.

Available in white, navy, and pink canvas

3 widths 

Sizes 5-11 (half sizes available), 12, 13

wOMEN’S Evelyn black croc

Experience maximum comfort and protection in this classic loafer style that is also adjustable. Made from full-grain leather upper and hints of stretch fabric in just the right places, the Evelyn is your perfect go-to shoe.

Also available in brown and black smooth leather

3 widths 

Sizes 5-11 (half sizes available), 12, 13

Orthopaedic & Diabetic Shoes

COMFORTABLE & SUPPORTIVE SHOES FOR CANADIANS OF ALL SHAPES AND SIZES – pROFESSIONALLY FITTED AT URBAN SOLES


women’s shoes


$185 aPEX canvas SHOES

$220 aPEX Leather/mesh SHOES

$230 aPEX BOOTS   


$250 ANODYNE SHOES

$260 aNODYNE TRAIL BOOTS

$270 aNODYNE BOOTS

  • Digital Foot Scan
  • Professional Shoe Fitting
  • Insurance Documentation (if applicable)
  • FREE Annual Footwear Check-Up

0% GST with prescription from qualified healthcare provider

MEN’S SHOES


$220 aPEX Leather/mesh SHOES

$230 aPEX BOOTS   


$250 aNODYNE SHOES

$260 ANODYNE TRAIL BOOTS    

$270 ANODYNE BOOTS

 

  • Digital Foot Scan 
  • Professional Shoe Fitting
  • Insurance Documentation (if applicable)
  • FREE Annual Footwear Check-Up